As Head of Sales B2C, you will spearhead efforts to elevate our brand to the next level by building, managing, and optimizing high-performing sales teams. With multiple revenue streams driven by our diverse product portfolio , your mission will be to craft and execute a global sales strategy tailored to each product, while cultivating a culture of sales excellence across the organization.

The objective is to achieve 3x growth within the next 12 months. You will report directly to the CEO and be an integral member of our Executive Committee, regularly participating in Board meetings to provide insights and updates on sales performance and strategy. From day one, you will lead a team of 10+ sales people.

The Mission:

As Head of Sales, reporting directly to our CEO, you will drive company's commercial strategy and growth trajectory.

• Lead and inspire high-performing sales teams, fostering their development and success.
• Design and execute a sales strategy aligned with our bold growth ambitions, while ensuring exceptional customer satisfaction.
• Identify and activate new growth opportunities, while optimizing existing processes to maximize efficiency.

Key Responsibilities:

1. Commercial Strategy & Growth

• Define strategic priorities and align them with company objectives.
• Identify growth opportunities and test new levers (virality, customer segmentation, partnerships).
• Crack the sales playbook by optimizing existing processes and developing best practices to ensure scalability and consistency across regions.
• Unlock blockers in the sales process by identifying and removing obstacles that hinder growth, improving operational efficiency, and accelerating deal flow.

2. Team Leadership & Management

• Recruit, onboard, and mentor a motivated and ambitious sales team (growing to +25 team members by mid-2025, with a mix of SDR and B2C inside sales profiles).
• Implement scalable tools and processes to drive individual and team performance.
• Foster a culture of collaboration, transparency, and high accountability, ensuring every team member thrives in a high-growth environment.

3. Performance Optimization

• Track and analyze sales KPIs to refine strategies and execution.
• Manage the sales pipeline rigorously through Hubspot, ensuring reliable forecasts and timely actions.
• Collaborate with Product and Growth teams to refine offerings and meet customer needs, continuously improving sales conversion rates.

4. Customer Success & Satisfaction

• Put customer satisfaction at the core of every decision, ensuring company delivers exceptional value at every touchpoint.
• Actively engage with customers (calls, meetings, events) to deeply understand their needs, uncover improvement opportunities, and ensure long-term satisfaction.

Your profile:

• Experience: 5+ years of sales leadership experience in fast-paced, high-growth environments (preferably B2C), with a track record of delivering exceptional outcomes.
• Data-obsessed: You thrive on insights and metrics, using data to drive decisions and measure success.
• Radical ownership: You take full accountability and inspire your team to do the same, ensuring goals are met with excellence.
• Exceptional leadership: Proven ability to lead, motivate, and grow high-performing sales teams, fostering a culture of collaboration and results.
• Customer-centric: Deeply committed to understanding and exceeding customer expectations, spending time in the field to gain firsthand insights.
• Innovative thinker: You combine a strategic vision with hands-on execution, driving impactful initiatives to scale.
• Tech-savvy: Proficient with CRM tools (Hubspot experience is a bonus), and adept at leveraging technology to optimize workflows and performance.